Frequently Asked Questions

Becoming and Remaining a Patient

It's easy...

If you want to see a doctor at LEAF™, then you must be referred by a doctor or nurse practitioner. Download our referral form, print a copy, and bring it to your doctor or nurse practitioner in case they don't have one.

If you only want to see a registered dietitian at LEAF™, then you do not need a referral from a doctor or nurse practitioner. Just call the clinic to book an appointment.
In order to remain under the care of your LEAF™ doctor, you must see them at least once per year. If you do not see your LEAF™ doctor within 365 days of your last appointment, you will need to have a doctor or nurse practitioner re-refer you to the clinic.
As often as is medically appropriate. This usually means every one to three months, though patients are seen weekly when circumstances warrant this.

Excess weight is a chronic condition that requires long-term follow-up. And since weight fluctuates, sometimes significantly, we usually ask patients to schedule appointments with their LEAF™ doctor every three months. This ensures your LEAF™ doctor is able to provide timely, effective care and allows them to intervene quickly in the event of weight regain.
Call to book an appointment.

We take weight regain seriously because it's always easier and better to treat as early as possible. Sometimes, patients who experience weight regain feel embarrassed and don't want to return to the clinic to see their LEAF™ doctor until they lose some of the weight they've regained. Often, this results in excess weight regain that might have been avoided.

Remember, we have helped thousands of patients manage their weight. We understand that your weight journey, like every other patient's, is a marathon, not a sprint. We will never judge or shame you for regaining weight.

Programs

No.

Though we are a program-based clinic, you are not required nor will we pressure you to enrol in a program. You can schedule appointments with your LEAF doctor as often as you need to see them, subject only to medical appropriateness and appointment availability.
We offer three programs: - STREAM™ - ROOT™ - SEED™

STREAM™ is a 24-week full meal replacement program. If you enrol in this program, you are required to attend weekly appointments with your LEAF™ doctor and complete coursework either onsite or online. Patients who enrol in STREAM™ can lose up to 20% of their starting weight.

ROOT™ is a 24-week partial meal replacement program. If you enrol in this program, you are required to attend monthly appointments with your LEAF™ doctor and LEAF™ dietitian (we will coordinate your appointments so you see both at the same visit). Patients who enrol in ROOT™ can lose up to 10% of their starting weight.

SEED™ is a 24-week food-focused (no meal replacement) program. If you enrol in this program, you are required to attend monthly appointments with your LEAF™ doctor and LEAF™ dietitian (we will coordinate your appointments so you see both at the same visit). Patients who enrol in SEED™ can lose up to 10% of their starting weight.
Yes.

While none of our programs are covered by OHIP, some insurance plans do cover the cost of the program component (but not the cost of meal replacements or food).
You can pay by credit or debit card. We do not charge a convenience fee if you choose to pay by credit card.
You must complete your program within 32 weeks from the date of your first program appointment.

Getting to the Clinic

Yes... lots... and it's free!

Our clinic is located inside the Loblaws at the Gloucester Shopping Center. There literally are hundreds of parking spaces right out front of our clinic... all free.
Our clinic is located inside the Loblaws at the Gloucester Shopping Center. That means you can get to the clinic using any of the buses or trains that travel to Blair Station.
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